Update to Service Changes!

Beginning November 19 through December 6, Palatine Library is moving to just Curbside Pickup appointments. No Curbside on Thanksgiving, 11/26. All Library buildings will be closed. See palatinelibrary.org/temporaryclosure for full details.

Policies

Governance

Operating Policies

Appendices

Freedom of Information Act (FOIA) requests

Learn about the records we keep and how to make an FOIA request.

Vision

Inspiring connection, curiosity, and joy.

Mission

We welcome everyone to access diverse materials, collaborative spaces, technology, programs, and services.

Code of Conduct

Be Kind - We welcome everyone.

  • Use polite language and courteous behavior.
  • Verbal threats, acts of violence, or abusive behavior will not be tolerated.

Be Respectful - We honor your freedom to read and view.

  • Respect the collection and building, and help us maintain them.
  • Conversations and audio devices should not disturb other people.
  • Honor privacy and respect boundaries.

Be Safe We work to offer a safe environment.

  • Keep your belongings with you.
  • When you bring family members to the Library, keep them close. Caregivers are expected to monitor and control the behavior of their children and vulnerable adults.
  • Follow policies and make good decisions.

Staff and visitors must work together to ensure that everyone can experience a safe, clean, pleasant, and productive environment.

We are here for you. Tell us your concerns, and we'll do our best to come to a resolution.