Library Open – Limited Hours

All library facilities are open with limited hours and services. Curbside pickup is now by appointment only. Check our reopening page for more details about hours and restrictions.

Watch our website and social media for updates.

PIN Help

Your PIN is your Personal Identification Number. It helps keeps your account private.

Create a PIN

  1. Go to My Account.
  2. Type your library card number in the barcode field. Leave the PIN field blank.
  3. Click LOGIN.
  4. Re-enter your card number and create a 4-digit PIN.

Forgot your PIN?

You can reset it if we have your email address in our system.

Or ask us for assistance: 847-358-5881, palatine@palatinelibrary.org