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The Reference Staff welcomes your questions online. Please fill in the following form to ask a question. We review and respond to incoming questions daily during library hours.

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Chat

Chat Help

Available during Library hours only.

Chat Help

  • It may take us a few minutes to reply to your message as we may be helping other patrons.
  • We may need to follow up on some reference questions through email or phone.
  • We are only able to answer questions via chat when the Main Library is open.
  • If you are having difficulty contacting us via chat, please call the Reference Desk at 847-358-5881 ext. 167, or email us at palatine [at] palatinelibrary [dot] org.